Last Modified: August 11, 2023
DMRE is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Policy governs the collection, use, and disclosure of any Personal Information that is provided to us by contacts, clients, or prospective clients (“You”) as part of our Services. By using DMRE’s Sites and Services, you consent to the data practices described in this Policy.
COLLECTION AND USE
The categories of information we collect can include:
- Information you provide to us directly: We may collect personal information, such as your name, phone number, industry role, company information, email address and password when you register for our Services, utilize certain aspects of our Services, sign up for our mailing list, or otherwise communicate with us. We may also collect any communications between you and DMRE and any other information you provide to DMRE, such as but not limited to information on the company you work for, your website, details about assets and property addresses.
- Information we receive from third parties: We may receive information about you from third parties, such as your name, email, and phone number. We may also collect information about you that is publicly available.
We use this information to operate, maintain, and provide to you the features and functionality of the Services, to connect Buyers, Sellers and other visitors as well as but not limited to communicate directly with you, such as to send you email messages to follow up on properties or services that we provide to you; match and serve targeted advertising; determine your likely interests in certain real properties available for purchase; send you information about topics that may be of interest to you; detect spam, malware and other malicious links or content; for abuse protection; and permit you to communicate with DMRE representatives on the Services. We may also send you Service-related emails or messages (e.g., contact verification, change or updates to features of the Services, technical and security notices).
DMRE may have collected personal information for any of the business or commercial purposes set forth in this Policy. For more information about your communication preferences, see “Control Over Your Information” below.
We, and our third-party partners, automatically collect certain types of usage information when you visit our Services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web pixels, and similar technology (collectively, “tracking technologies”). For example, we collect information about your device (i.e., browser or mobile), such as your IP address, browser type, operating system, usage session, the city, state, or country from which you accessed the Services, the date and time of your visit, error logs, and other such information.
We also collect information about the way you use our Services, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, the links you click, how frequently you access the Services, whether you open emails or click the links contained in emails, whether you access the Services from multiple devices, and other actions you take on the Services. When you access our Services from a mobile device, we may collect unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google AdID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, and, depending on your mobile device settings, your geographical location data or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the Services and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.
We use or may use the data collected through tracking technologies to: (a) provide custom, personalized content and information, including targeted content and advertising; (b) recognize and contact you across multiple devices; (c) provide and monitor the effectiveness of our Services; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service offerings.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Services, as some features and services on our Services may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.
We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Control Over Your Information” section below.
We may share your personal information with:
- Other users of the Services: We share your information with third parties to whom you express your interest in on the Services, for example, if you request information on a particular asset, download a document from an Asset’s Property Page on our Site or submit an offer on a particular Asset, then the seller and/or its representative will be given access to your information. When you log-in or visit any property on the Services, we also share your information, such as User Content you provide consisting of information about individual properties with the seller associated with that property. You can control with whom you want to share information and what information is shared;
- Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include web hosting, or providing analytic services;
- Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Services; and/or (c) to exercise or protect the rights, property, or personal safety of DMRE, our visitors, or others.
We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.
DMRE does not sell, rent, or lease its contact lists to third parties. DMRE may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, address, telephone number) is not transferred to the third party. In addition, DMRE may share data with trusted partners to help us perform statistical analysis, send you email, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DMRE, and they are required to maintain the confidentiality of your information.
CONTROL OVER YOUR INFORMATION
Profile and Data Sharing Settings: You may update your profile information, such as your name, industry role, address, email, product preferences, and phone number by contacting us through our Privacy Center (https://dmre.retool.com/embedded/public/4b2d63ee-7b00-4249-843c-08b108a4673a).
How to control your communications preferences: You can stop receiving periodic newsletters, updates to our Services, important news in the commercial real estate industry and other promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, confirmation of offers submitted and other related communications, such as technical and security notices).
Modifying or deleting your information: If you have any questions about reviewing, modifying, or deleting your information, or if you want to remove your name or comments from our Services or publicly displayed content, you can contact us through our Privacy Center (https://dmre.retool.com/embedded/public/4b2d63ee-7b00-4249-843c-08b108a4673a). We may not be able to modify or delete your information in all circumstances.
STORAGE AND PROTECTION OF YOUR PERSONAL INFORMATION
Data storage and transfer: Your information collected through our website may be stored and processed in the United States or any other country in which DMRE or its service providers maintain facilities. If you are in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
Keeping your information safe: We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Services. Be advised, no security safeguards or standards are guaranteed to provide 100% security. You should always use appropriate self-protection measures and practice safe browsing on all websites. For more information, the National Cybersecurity Alliance provides comprehensive information on how to Stay Safe Online. If any information under our control is compromised because of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
DMRE does not knowingly collect or solicit any information from anyone under the age of 13 through our Services. If we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible.
LINKS TO OTHER WEB SITES AND SERVICES
The Services may contain links to and from third-party websites of our business partners, including a variety of municipalities and their websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third-party sites.
We retain the personal information that we collect to achieve the purposes for which the personal information was collected. In certain cases, we may need to retain personal information for purposes required under applicable law, for tax or audit purposes, or for other purposes permitted under law.
US DATA PRIVACY LAWS
Contacts who are also residents of either California, Colorado, Virginia, or Utah may exercise certain rights over their personal data by visiting the DMRE Privacy Center and submitting a request that corresponds to the appropriate prompt displayed on the webpage.
The California Consumer Privacy Act of 2018 (“CCPA”), as amended by the newly enacted California Privacy Rights Act of 2020 (“CPRA”) and any implementing regulations, requires us to provide California residents additional information, which we address in this section.
For information on the categories of personal information we have collected from California residents in the last 12 months, please refer to our above sections on Collection, Use, and Disclosure. A summary of the types of information collected can be found below:
- Identifiers such as real name, alias, postal address, Internet Protocol (IP) address, email address, account name.
- Additional personal information described in Cal. Civ. Code Section 1798.80 such as telephone number.
- Commercial information, such as records of personal or real property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet or other electronic network activity information, such as information regarding a consumer’s interaction with an internet website or mobile application, or advertisement.
- Geolocation data.
- Professional or employment-related information.
SOURCES OF PERSONAL INFORMATION
DMRE may have collected personal information about you form the following categories of sources:
- Directly from you.
- From your use of or participation in our Services.
- Other companies, such as our service providers and vendors.
- Government entities and records.
California residents are granted additional rights under the CCPA, as amended by CPRA, and its implementing regulations, which include the:
- Right to Know: The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or sharing such personal information, the categories of third parties to whom we have disclosed personal information, and the specific pieces of personal information that we have collected about you.
- Right to Delete: Subject to certain exceptions, the right to delete personal information that we have collected from you.
- Right to Correct Inaccurate Personal Information: The right to correct inaccurate personal information that we maintain about you.
- Right to Opt-Out of Sale or Share: The right to opt-out of the sharing of your personal information by us.
- Right to Limit Disclosure of Sensitive Personal Information: We use sensitive personal information, if at all, for the limited purposes set forth below: (1) performing our service or providing goods, (2) detecting security incidents, (3) resisting malicious, deceptive, fraudulent, or illegal actions, (4) ensuring physical safety, (4) for short-term transient use, including certain non-personalized advertising, (5) maintaining or servicing accounts, providing customer service, verifying customer information, or providing similar services, and (6) to verify and maintain the quality or safety of a service or product to improve, upgrade, or enhance a service or product. As such, there is no right to limit our use of sensitive personal information.
- Right to Not Receive Discriminatory Treatment: You have the right to not receive discriminatory treatment by us for the exercise of any of the rights conferred by the CCPA in this section.
You or your authorized agent can submit a request by visiting our Privacy Center and following the prompts on the screen. Should you submit a request, DMRE will verify your identity or that of your authorized agent by internally reviewing the requested identity if you are the contact or the signed paperwork if you are an authorized agent. If you have questions or concerns about this Policy, please contact us at: email@example.com.
California Employee Applicant and Employee Data: Whether you are applying for a position at DMRE or are a current or former employee, you are entitled to request access to and information on our data practices, and to request deletion or correction of your personal information by following the steps listed in the paragraph above. For up-to-date information on the types of data we process about you and how we protect it, please see our California Employee Privacy Notice.
You can exercise any of your CCPA rights described in the previous section through the forms provided at our Privacy Center (https://dmre.retool.com/embedded/public/4b2d63ee-7b00-4249-843c-08b108a4673a).
CONNECTICUT, COLORADO, & VIRGINIA RESIDENTS
Pursuant to the Virginia Consumer Data Protection Act (“VCDPA”) on January 1, 2023, the Connecticut Data Privacy and Online Monitoring Act (“CTDPA”) and the Colorado Consumer Privacy Act (“ColCPA”) and its implementing rules on July 1, 2023, DMRE is required to provide residents of Connecticut, Colorado, or Virginia further information, which we address in this section. For details about the categories of information we collect and process, and the purposes for processing those categories of information, please refer to our above sections on Collection, Use, and Disclosure.
Residents of Connecticut, Colorado, and Virginia are granted additional rights under their respective state privacy laws, which include the right to request confirmation of and provide access to processed personal data, to request deletion or correction of personal data obtained about or provided by you, to request and obtain a portable copy of your personal data, and to opt out of the processing of your personal data for the purposes of targeted advertising, sales, or profiling in furtherance of decisions that may produce legal or similarly significant effects. Residents from those states also have a right not to be discriminated against for exercising any of these privacy rights. You can submit a request by visiting our Privacy Center and following the prompts on the screen.
Please note that DMRE does not “sell” personal information as the term is defined under the CTDPA, ColCPA, and VCDPA. DMRE also does not use or disclose sensitive personal information except to provide you Services or as otherwise permitted by those laws.
You may appeal an unprocessed or denied request by emailing us at firstname.lastname@example.org. We will have 60 days (or 45 days, with an option to extend for an additional 60 days under the ColCPA) after receiving your request to explain why we have or have not processed your request. If you are not satisfied with our decision, then you may consult the following information, based on your state of residence, to contact the appropriate state Attorney General’s Office:
For Connecticut residents:
Connecticut residents may contact the Connecticut Attorney General’s Office by calling the Consumer Assistance Unit at (860) 808-5440, or by filing a complaint on their website.
For Colorado residents:
Colorado residents may contact the Colorado Attorney General’s Office by calling (720) 508-6000, or by filing a complaint on their website.
For Virginia residents:
Virginia residents may contact the Virginia Attorney General’s Office by calling the Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia, or by filing a complaint on their website.
Beginning December 31, 2023, the Utah Consumer Privacy Act (“UCPA”) requires us to provide Utah residents additional information, which we address in this section. For information on the categories of information we collect and process, and the purposes for processing those categories of information, please refer to our above sections of this policy.
Utah residents are granted additional rights under the UCPA, which include the right to request confirmation of and provide access to processed personal data, to request deletion of personal data provided by you, to request and obtain a portable copy of your personal data, and to opt out of the processing of your personal data for the purposes of selling or targeted advertising. DMRE may also not discriminate against Utah residents for exercising any of these privacy rights by denying a good or service, charging a different price or rate for a good or service, or providing the consumer a different quality level of a good or service. You can submit a request by visiting our Privacy Center and following the prompts on the screen.
Please note that DMRE does not “sell” personal information as the term is defined under the UCPA. DMRE also does not use or disclose sensitive personal information except to provide you Services or as otherwise permitted by the UCPA.
CHANGES TO OUR POLICY
We may periodically review and update this Policy to ensure it complies with applicable laws and covers any changes to our policies or business. Any changes or updates we make will become effective once we post the revised Policy on the Sites. The date at the top of the page indicates when this Policy was last revised. If you object to any changes, you may request the removal of your data using the instructions outlined in this Policy.
We encourage you to please review this page regularly for the latest information on our privacy practices. Your use of our Services following these changes means that you accept the revised Policy.
If you have any questions or concerns about this Policy, please contact us at:
Along with your message, please provide us with your name, telephone number and e-mail address.